Orders

Orders can be placed via our site www.transgroom.com, by e-mail or telephone. 

Make sure to check our terms and conditions.

If you would like more information, please feel free to contact our customer service at info@transgroom.com or by telephone at +32 (0)56 25 20 10.  

Payment

You can pay in the following ways:  

1. By credit card: Visa, Master Card or Amex. (Don't forget to mention the expiry date and the CVV number.) 
2. Cash on delivery. (Only for Benelux and Germany.)  
3. By bank transfer in advance. (Please mention your customer number.)  

Bank details

Belgium:

KBC: 462-7323001-81

Iban: BE36 4627 3230 0181

BIC: KREDBEBB

Fortis: 001-5473832-04

Iban: BE10 0015 4738 3204

BIC: GEBABEBB

ING: 363-0127035-05

Iban: BE96 3630 1270 3505

BIC: BBRUBEBB

Post: 000-0439158-39

Iban: BE13 0000 4391 5839

BIC: BPOTBEB1

The Netherlands:

KBC NL: 63 32 56 560

Iban: NL68KRED0633256560

BIC: KREDNL2X

France:

KBC FR: 27800 40001 06072280301 51

Iban: FR76 2780 0400 0106 0722 8030 151

BIC: KREDFRPP

Delivery

All orders are normally dispatched within 24 hours (except orders placed during the weekend). The delivery time depends on the country of destination.  

Important notice: Countries outside the EU may be subject to additional charges in accordance with the legal provisions of the country of delivery. Would you like more information? Please contact the local services.  

Collections

From now on, you can visit our showroom for all your purchases. The showroom is open on Monday, Tuesday, Wednesday, Thursday and Friday from 9 a.m. to 12 p.m. and in the afternoon from 1 p.m. to 4 p.m.On Tuesday, we are even open later until 8:30 PM! Don't have much time? No problem. You can always place your order in advance (at least one day in advance) and collect it by appointment. We make sure everything will be ready.  

Prices

All our prices are in € and include 21% VAT unless otherwise stated and except for certain international orders which may be exempt from VAT. Contact us for more information.  

Transgroom price guarantee – Shop in confidence

We work hard to guarantee you the lowest price. If you find a lower price elsewhere, we will match ours. Just send us a copy of the advert by e-mail. (Condition: The price must be valid in the same period and it must be about the same article).