When can I expect to receive my order?
Orders are usually dispatched within 24 hours. All orders placed during the weekend will be processed on Mondays. Delivery in Belgium is normally the next working day. Delivery in neighbouring countries usually takes place within 3 days of dispatch. Deliveries to the rest of Europe take up to one week after dispatch.
This information is offered as an indication, due to situations beyond our control we cannot guarantee delivery times. If you have not received your order after the indicated time has elapsed please contact our customer service.
All deliveries except for oversize parcels and pallets are dispatched with DPD. If we have your email address you will receive an email from DPD with the tracking number when we dispatch your order. If you live in one of the countries listed below DPD predict service will send you an email on the day your parcel will be delivered advising the approximate timeframe when you may expect to receive your order.
-Luxemburg, -Czech Republic,
-United Kingdom, -Slovenia
All orders will be processed after payment has been received unless otherwise advised.